I wrote to Oxo and asked if I could order a replacement bowl for my salad spinner. It was a wedding shower gift so it's over 4 years old. It got a little warped in the dishwasher. 

They just sent me a new one! For free!

I will never buy anything for the kitchen that isn't Oxo. Yay!

We Are Keeping Netflix Profiles

You spoke, and we listened. We are keeping Profiles. Thank you for all the calls and emails telling us how important Profiles are.

We are sorry for any inconvenience we may have caused. We hope the next time you hear from us we will delight, and not disappoint, you.

-Your friends at Netflix

Well, thank you very much! I appreciate being heard.

If you're a Firefox and Greasemonkey fan, as I am, and you like the old LJ, you will love this tremendously useful script, Instant Comment. With this script, you can enter your witty comments in a pop-up box, instead of having to leave your Friends page, click back to return, etc. Yippee! I love it.

( Kinda long, click here for the details )

In a world where Dell laptops essplode and Sony software burrows into your hard drive, and their response is, "So what?", it's refreshing when good service happens.

You ever have a meal so good, you don't want to even drink anything afterwards, because you don't want to lose the taste? I just took Hubby to the Ferry House in Princeton for his birthday dinner, and this was quite possibly one of the top 5 best meals I've ever had! ( Prepare to drool )

Hubby called me at work on Wednesday all excited. He practically never calls me at work! What was he excited about? Alma Steaks, of course. As I mentioned the other day, Hubby found out they had a website. He called the company, and spoke to someone who said their website isn't done yet, and you can pretty much order anything you want.

Hubby ordered a mess of steaks, then asked how thick they were. The guy said they were about ¾ inch thick. Hubby asked if we could get them any thicker? Guy said, sure, they hadn't been carved yet, so they could do whatever he wanted. Hubby asked, 1¼ inches? Sure, no problem!

Oh my God, he was so happy. But I have to admit, that's great customer service. They're offering a premium product at premium prices, but if they keep backing it up with premium service, that's how you build a loyal customer base.

It's ironic that we just put down a load of cash on steak, with Hubby's Unk facing heart surgery, isn't it? But I imagine we'll balance out the steak infusion with some extra cardio exercise.